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ICF ICF-ACC Exam Syllabus Topics:
Topic
Details
Topic 1
- Domain: Definition and Boundaries of Coaching: This section evaluates the expertise of Coaching Consultants in understanding the definition of coaching and the coaching process. It includes differentiating coaching from related professions like therapy, counseling, mentoring, and consulting. Additionally, it covers knowledge of when and how to make appropriate referrals to mental health professionals and recognizing signs of mental health conditions that may hinder coaching progress. This section ensures coaches maintain clear boundaries and make informed decisions for client well-being.
Topic 2
- Domain: Coaching Ethics: This section of the exam measures the skills of Professional Coaches and covers knowledge of professional ethics codes, including understanding what constitutes a conflict of interest. It also evaluates awareness of relevant laws, regulations, and organizational policies related to confidentiality, such as identifying factors that may necessitate breaking confidentiality. This section ensures that coaches adhere to ethical standards and legal requirements.
Topic 3
- Domain: Coaching Competencies, Strategies, and Techniques: This section measures the skills of Life Coaches in applying coaching competencies, strategies, and techniques. It includes knowledge of how to contract with clients, focusing on key elements of a coaching agreement. It also covers the ICF Core Competencies, goal setting, motivation, and a variety of coaching techniques, tools, and resources. This section ensures coaches are equipped to effectively support clients in achieving their goals.
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ICF Associate Certified Coach Sample Questions (Q58-Q63):
NEW QUESTION # 58
Which is typically specified as a responsibility of the coach in a coaching agreement?
- A. Determining what information is considered confidential
- B. Clarifying the conditions under which the coaching goals should change
- C. Describing the services the coach will provide to the client
- D. Specifying how long the coaching relationship will last
Answer: C
Explanation:
The ICF Code of Ethics (Section 1.1) mandates that coaches "create an agreement/contract regarding the roles, responsibilities, and rights of all parties involved" before beginning a coaching relationship. A key responsibility of the coach in this agreement is to clearly outline the nature and scope of services provided, ensuring transparency and alignment with the client's expectations (ICF Competency 3: "Establishes and Maintains Agreements"). Let's evaluate the options:
A . Describing the services the coach will provide to the client: This is explicitly required by ICF standards. The coaching agreement must detail what coaching entails (e.g., frequency, format, process), distinguishing it from other services like consulting or therapy (ICF Code of Ethics, Section 1.2). This fosters trust and clarity, per Competency 5 ("Cultivates Trust and Safety").
B . Determining what information is considered confidential: While confidentiality is critical (ICF Code of Ethics, Section 4), it is a mutual understanding shaped by legal and ethical standards, not solely the coach's responsibility to "determine." It's typically addressed jointly in the agreement.
C . Clarifying the conditions under which the coaching goals should change: Goal-setting is a collaborative process (ICF Competency 3), and while conditions for change may be discussed, this is not typically specified as the coach's unilateral responsibility in the agreement.
D . Specifying how long the coaching relationship will last: Duration may be included in the agreement, but it's not universally required and often depends on client needs or mutual agreement, making it less fundamental than describing services.
Option A is the most accurate, as it reflects the coach's core responsibility under ICF guidelines to define the coaching services explicitly in the agreement.
NEW QUESTION # 59
Which is considered a conflict of interest for a coach?
- A. Encouraging the interests of a department over the interests of the entire company
- B. Providing coaching services to employees at a company the coach owns
- C. Putting a client's interests ahead of the coach's own business interests
- D. Providing coaching to part of an organization rather than coaching across the entire organization
Answer: B
Explanation:
The ICF Code of Ethics (Section 3.1) defines a conflict of interest as a situation where a coach's "personal interest appears to influence the objective exercise of their professional duties." Ownership creates a personal stake that could bias coaching. Let's evaluate:
A . Providing coaching services to employees at a company the coach owns: This is a conflict, as the coach's business interests may conflict with employee needs (Section 3.2 requires disclosure).
B . Providing coaching to part of an organization rather than coaching across the entire organization: This is a scope decision, not a conflict of interest.
C . Encouraging the interests of a department over the interests of the entire company: This may be unethical but isn't a personal conflict of interest for the coach.
D . Putting a client's interests ahead of the coach's own business interests: This aligns with ethics, not a conflict (Section 1).
Option A is a conflict of interest, per ICF's definition.
NEW QUESTION # 60
Which is essential to specify in a coaching agreement?
- A. A list of professional development resources
- B. The client's profession
- C. How and when sessions will be scheduled
- D. The coach's qualifications
Answer: C
Explanation:
The ICF Code of Ethics (Section 1.1) requires coaches to "create an agreement/contract regarding the roles, responsibilities, and rights of all parties involved" before coaching begins. ICF Competency 3 ("Establishes and Maintains Agreements") further emphasizes clarity on logistics, such as session scheduling, to ensure mutual understanding and a structured process. Let's evaluate the options:
A . A list of professional development resources: While resources might be helpful, they are not essential to the coaching agreement per ICF standards, which focus on the relationship and process, not supplementary materials.
B . How and when sessions will be scheduled: This is critical to specify, as it establishes the practical framework for the coaching relationship (e.g., frequency, duration, method), aligning with ICF's requirement for clear expectations (ICF Code of Ethics, Section 1.2).
C . The client's profession: This may inform coaching context but isn't essential to the agreement, which focuses on roles and process, not personal details (ICF Competency 3).
D . The coach's qualifications: While transparency about qualifications is ethical (ICF Code of Ethics, Section 2.1), it's not a mandatory component of the agreement unless requested by the client.
Option B is essential, as it directly supports the ICF's emphasis on a clear, operational coaching agreement.
NEW QUESTION # 61
A coach is approached by a company with a request to provide coaching services to an employee If the coach and potential client meet and determine they would like to work together, what is the next step?
- A. Identify the company's goals
- B. Develop an evaluation plan
- C. Draft a coaching agreement
- D. Begin the coaching process
Answer: C
Explanation:
ICF Competency 3 ("Establishes and Maintains Agreements") requires a formal agreement before coaching begins, outlining roles, responsibilities, and logistics (ICF Code of Ethics, Section 1.1). This step follows mutual interest and precedes coaching. Let's analyze:
A . Begin the coaching process: Starting without an agreement violates ICF ethics and competency standards.
B . Draft a coaching agreement: This is the next step, ensuring clarity and consent, especially with a third-party (company) involved (ICF Code of Ethics, Section 1.2).
C . Identify the company's goals: This may inform the process but follows agreement drafting, which focuses on the client's goals (Competency 3).
D . Develop an evaluation plan: This occurs later, after goals are set (Competency 8).
Option B is the correct next step, per ICF's agreement requirements.
NEW QUESTION # 62
Which is true of the norms, values, and beliefs associated with ethical conduct in coaching?
- A. They are consistent across organizations.
- B. They are often unspoken.
- C. They are a higher standard than laws.
- D. They are frequently hard to learn.
Answer: B
NEW QUESTION # 63
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