Refund Policy

 ITS Training Institute ensures that all monies paid by a prospective student, including nonrefundable application fees, are refunded if:

  • the student requests a refund within three (3) business days after signing a contract;
  • Or no contract is signed and prior to classes beginning the student requests a refund within three (3) business days after making a payment;

ITS Training Institute ensures that deposits or down payments are credited as tuition payments unless clearly identified on receipt by the ITS Training Institute as application or other fees.

  • unless the applicant has completed one program of study and is applying to enter an unrelated program;
  • other applicant previously withdrew from the ITS Training Institute;
  • if it is non-refundable, the fee is clearly identified as such in the catalog;
  • if a student withdraws from ITS Training Institute for any reason, the student is not liable for any
  • unpaid portion of the application fee;

ITS Training Institute that charges for fees, books and supplies which are in addition to tuition:

  • identifies in the catalog the specific purposes for the charges;
  • refunds any unused portion of the fees if a student withdraws before completing fifty (50) percent of the period of enrollment except for;
  • items that were special ordered for a particular student and cannot be used or sold to another student;
  • items that were returned in a condition that prevents them from being used by or sold to new students;
  • non-refundable fees for goods and/or services provided by third party vendors;

ITS Training Institute adopts a policy that ensures that only one of the following criteria is used to calculate refunds:

  • the date on which the student has begun the official withdrawal process as prescribed by ITS Training Institute;
  • the last date of attendance by the student;
  • the last date of academically significant interaction for asynchronous programs of study;

ITS Training Institute will assess no administrative and/or withdrawal fee of a student who withdraws from ITS Training Institute.

ITS Training Institute ensures that:

  • refunds are made in full to the student within forty-five (45) days of the date of withdrawal;
  • refunds are determined based on the proration of tuition and percentage of program completed at withdrawal, up until 50% of the program;
  • if a student withdraws after completing 50% of the program, no refund of tuition is required;
  • this policy only applies to full withdrawals, and it is up to the ITS Training Institute to determine policies for refunds for partial (course) withdrawals;