ITS Training Institute offers training for the Medical Administrative Assistant Certification, which is designed for individuals seeking to gain the necessary skills and knowledge to work in a medical office or healthcare setting. This certification covers key aspects of medical office administration, patient communication, scheduling, medical billing, and coding. As an authorized testing center, we provide expert-led training and certification exams to validate your expertise in medical office management.
Key Learning Areas:
- Medical Terminology: Learn the language used in healthcare settings, including the terms related to human anatomy, diseases, treatments, and medical procedures.
- Medical Office Procedures: Understand the administrative duties involved in running a medical office, such as managing appointments, patient intake, and maintaining office organization.
- Medical Billing and Coding: Gain knowledge of the billing process, insurance claims, ICD-10 codes, CPT codes, and how to process patient payments.
- Health Insurance: Learn the basics of health insurance, including understanding different types of insurance plans and how to process claims and reimbursements.
- Patient Communication: Develop skills for effectively communicating with patients, including handling inquiries, scheduling appointments, and managing patient records.
- Compliance and Ethics: Understand healthcare regulations such as HIPAA, and the ethical considerations involved in maintaining patient privacy and confidentiality.
Certification Exam Number: Medical Administrative Assistant Exam #MAA-XXXX
Certification Exam: Available through ITS Training Institute as an authorized testing center.





